Card Member must present their valid Card, a confirmed boarding pass for same-day travel on any carrier and government-issued I.D. Additional restrictions may apply.Plaza Premium LoungesThis benefit is available to Platinum Card Members. All Delta Sky Club rules apply to Delta Sky Club membership and use. Individuals must be at least 18 years of age to access Delta Sky Club, and 21 years of age to access locations with a self-service bar, unless accompanied by a responsible, supervising adult who has access to the lounge.
Australia Post Travel Platinum Mastercard® – Prepaid travel money card
We automatically check your linked account a few times a day, and once cleared, your StepPay card will be ready to use within 1-2 business days. It’s faster and easier to repay due or upcoming repayments within the CommBank app, by accessing StepPay from your Accounts list. StepPay, our Buy Now Pay Later product and an Interest-free Low Fee credit card are the two low-cost credit contracts that CommBank offers. You don’t pay any ongoing account fees, set-up fees or interest. Any purchases under $100 will be paid in one go, two days after the transaction is posted to your StepPay account.
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If you’d like to earn interest, you can open a savings account at the same time. This account doesn’t earn interest. Individual(s) under the age of 30, New Arrivals, and students are ineligible for this Offer.
If this happens, please don’t transfer funds into StepPay. If you opened your StepPay account on or after 10 June 2025, your anniversary will occur each year on the date you’ve activated your StepPay account. If you opened your StepPay account before 10 June 2025, your anniversary will occur on 10 June each year.
Raise your dispute via Message us in the Support section of the app. Button, you can raise your dispute via Message us in the Support section of the app. You can raise a transaction dispute quickly and easily in the ANZ App. If you think a transaction was the result of a scam, you should contact ANZ immediately. If you still don’t recognise the transaction, proceed to raise a dispute in the ANZ App as soon as possible. Refunds and reversals may use different conversion rates to those used for the original transaction.
At any visit to a Priority Pass lounge that admits guests, you may bring in 1 guest for no charge. If the Card Account is cancelled, you will not be eligible for Priority Pass and your enrolment will be cancelled. The Primary Platinum Card Member and guest must be travelling with Virgin Australia domestically on the same Virgin Australia flight.
ANZ’s role is to assist you by lodging disputes with merchants, providing the transaction is covered by the various Scheme rules (Visa or EFTPOS) and/or the ePayments code. Unauthorised transactions are subject to the ePayments Code. For circumstances where you believe there has been an unauthorised transaction, you should raise a dispute in the ANZ App. In ANZ Internet Banking, choose the account, click the Search link at the top of the Transactions tab and follow the prompts. In the ANZ App, choose the account you want to search and then enter a word or an amount in the Search box.
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Log in to Internet banking with your CRN and password Time limits apply, so it’s important you lodge the dispute as soon as you can. If you think the transaction is suspicious and could be fraudulent, you can temporarily block your card while you investigate.
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- Use of The Centurion Lounge is subject to all rules and conditions set by American Express.
- We are not liable in any way when authorisation is declined for any particular transaction except where the authorisation has been declined because of an act or omission on our part.
- You can dispute transactions made on your own card in the ANZ App.
- The services offered are subject to the Travel Booking terms and conditions.
- StepPay, our Buy Now Pay Later product and an Interest-free Low Fee credit card are the two low-cost credit contracts that CommBank offers.
At the end of the 12-month period, the monthly Account-Keeping Fee (currently $5) will apply unless the minimum monthly deposit criteria are met. Open a new Westpac Choice account online between 1 February 2024 and 30 September 2026 to have the monthly Account-Keeping Fee waived for the first 12 months. Link one online casinos or more Choice accounts to your eligible Westpac home loan to help reduce the interest you’ll pay. Access convenient and accessible online support with ABA Virtual Village membership
All access to The Centurion Lounge is subject to space availability. The Centurion® LoungePlatinum Card Members have complimentary access to all locations of The Centurion Lounge. We do not provide advice about the insurance or whether it is appropriate for your objectives, financial situation or needs. The insurance on American Express Cards is subject to terms, conditions and exclusions (such as maximum age limits, pre-existing medical conditions and cover limits). If you cancel your Card, change your rewards program or Card type, you will no longer be eligible for the Travel Credit.
Gold Card and Green Card Additional Cards on your Platinum account are not eligible for complimentary access. Longer timeframes may apply if the transactions fall under the ePayments code. If you wish to dispute a transaction made on an ANZ issued credit or debit card, we suggest you raise your dispute as soon as your transaction has been processed. EFTPOS transactions (those where you have inserted or swiped your card into an EFTPOS terminal and selected Savings or Cheque) are not eligible for this feature. If you think your account may be at risk, please dispute your transaction in the ANZ App where we can help secure your account by cancelling your card and issuing you a new one.
Remember, if you have an additional card holder, the transaction may have been made by them. Sometimes, you may not immediately recognise a transaction on your account or card. Lending criteria apply to approval of credit products. For joint accounts, individuals must meet the eligibility criteria for the fee waiver to apply. Other fees and charges may apply. 2Other fees and charges apply.
Use the Check Spending Power tool in your Online Account or American Express app. All Membership Rewards points earned on these Cards are credited to your Account, so you can watch your points balance grow. Let Travel Concierge arrange incredible travel experiences for you. Whether it’s inspiration on where Platinum gives you access or peace of mind through Platinum Insurance, discover how to get the most out of your Platinum Membership – you’ll find all your benefits here.
Your StepPay application includes initial checks with credit bureaus. The credit agencies take these into account when assessing your credit score, especially if you demonstrate you’re unable to manage your payments. If you miss payments on your StepPay account, it may affect your credit score. We look at your accounts and loans with CommBank, as well as any credit products you may have with other financial institutions on your credit file.

